Privacy Policy

Welcome to Togelon. This Privacy Policy describes how we handle your personal data when you use our platform. By registering an account, you agree to the practices described in this document.

This policy applies exclusively to the services provided on our website and official application. It does not apply to third-party websites, external links, or services that you may visit after leaving our platform. We strongly recommend reviewing the privacy policies of any third-party site you encounter.

Account and Identity Data

We collect basic information required to create your profile, such as your username and contact details, to maintain your unique account identity.

Verification Documents

To prevent underage gaming and identity theft, we may request official identification documents. This ensures all users meet the legal age requirements in Malaysia.

Payment Data

We collect transaction records and payment method details to process your deposits and withdrawals securely. Full payment credentials are handled by our secure partners.

Gaming and Transaction Activity

We record your gaming history and financial movements on the platform to monitor fairness, detect anomalies, and provide personalized support.

Technical and Device Data

We automatically collect IP addresses, browser types, device identifiers, and operating system versions to optimize site performance and enhance security.

Communication Records

Any information you provide when contacting our support team is stored to resolve your queries and improve our service quality.

• Directly from you: Information provided during registration, KYC verification, and support requests.
• Automatically: Technical data captured via cookies and server logs during your session.
• From Partners: Data provided by our partner payment processors and identity verification services to confirm the validity of transactions and identity.

We process your data for the following essential purposes:

• Account Management: Creating and maintaining your user profile.
• Financial Processing: Facilitating deposits and ensuring fast, accurate withdrawals.
• Security and Compliance: Verifying your age and identity to prevent fraud and multi-accounting.
• Personalization: Tailoring the gaming experience and displayed content to your preferences.
• Legal Obligations: Meeting the regulatory requirements applicable to gaming operators in Malaysia.
• Marketing: Sending promotions and updates only if you have provided explicit consent.

Your privacy is paramount. We never sell your personal data to third parties. We only share information with:

• Service Providers: Technical, payment, and verification partners who enable the core functions of our platform.
• Legal Authorities: When required to do so by law or to protect our legal rights and the safety of our users.

We employ robust security measures to safeguard your information:

• Encryption: Use of industry-standard encryption protocols for data in transit.
• Access Control: Strict internal policies that limit data access to authorized personnel only.
• Payment Isolation: Financial data is processed through secure, isolated channels provided by our partners.
• Continuous Monitoring: Active monitoring of our systems to detect and prevent unauthorized access.

We use cookies to remember your preferences and keep your session secure. For a detailed explanation of how we use tracking technologies and how you can manage them, please visit our Cookie Policy.

Depending on your residency, you have the following rights regarding your data:

• Access and Correction: Request a copy of your data or correct inaccuracies.
• Deletion and Portability: Request the removal of your data or its transfer to another service.
• Objection and Withdrawal: Object to specific data processing or withdraw your consent for marketing.

To exercise these rights, please contact our support team via the channels available on this site. Please note that we are required to retain certain data (such as transaction logs) even after account closure to comply with anti-money laundering and gambling laws.

We store your personal information only for as long as your account remains active or as necessary to provide our services. Following account closure, data is retained for the timeframe required by applicable law in Malaysia to ensure legal compliance.

Our services are strictly reserved for individuals aged 18 and older. If we discover that an account has been created by a minor, we will immediately terminate the account and remove all associated personal data.

Parents or guardians who suspect a minor is using our platform should contact our support team immediately.

To provide a global-standard gaming experience, some of our service providers may operate outside of Malaysia. In such cases, we apply appropriate safeguards to ensure your data remains protected regardless of where it is processed.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. All updates are published on this page. We encourage you to check the "Last Updated" date at the top of this page regularly to stay informed.